Vanguard Veterinary Hospital
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  • About
    • Our Story - AAHA Accredited
    • Our Team
    • Our Facilities
    • Fear Free Care
  • Services
    • Wellness Exams
    • Dentistry
    • Ultrasound
    • Laparoscopy
    • Therapy Laser
    • Rehabilitation
    • Anesthesia
    • Working Dog Medicine
    • Endoscopy
    • Chiropractic
    • Acupuncture
    • Canine Massage
    • PennHip and OFA
    • Pet Health Certificates
  • Forms & Resources
    • Vets First Choice Online Pet Store
    • PetDesk & CareCredit
    • Veterinary Referral Form
    • New Client Form
    • Pre-Visit Questionnaire
    • Hiring Application
    • Book Appointment
  • Emergency Info
  • Contact Us & Directions
  • Blog


​​                         FEAR FREE CARE
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We are proud to be a Fear Free Certified Practice! Our goal is to prevent and alleviate fear, anxiety, stress and pain associated with veterinary care in our patients. We follow Fear Free guidelines to create and provide a positive, happy, and Fear Free veterinary experience for pets and owners.  We understand that there can be a lot of anxiety surrounding veterinary visits and we want you to know that we are dedicated to caring for your pet's physical AND emotional well-being. Our staff is trained in fear free handling through the Fear Free Certification Program. 

Things to expect during your fear free visit:

-All patients skip the waiting area and go straight to their exam room.
-Cats and dogs have seperate exam rooms. 
-Lots of treats, unless medically contraindicated. We provide lean treats, EZYcheese,        peanut butter, cheese sticks, chicken, and hotdogs. Just let us know what your pet would enjoy the most!
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Non-slip surfaces for your pet to stand or rest on.
-Calming music to ease tension and promote relaxation.
-Pheromone diffusers and sprays are used in the reception area and exam rooms to create a calming environment.
-If your pet is showing excessive signs of fear, anxiety, or stress, the team may delay or postpone the exam or other procedures until a time when the pet is calmer and more relaxed.
​-For pets known to have high anxiety when visiting the veterinary clinic, ask us if pre-visit sedation or supplements might help to take the edge off and keep your pet happy and stress free. 

Ways You Can Help Make The Veterinary Visit Fear Free For Your Pet:
-Prep your pet: Positively accustom the pet to her carrier or restraint device and condition happy experiences    in the vehicle
-Limit food before the appointment unless medically contraindicated: Bringing pets in hungry increases the reward value of food during the visit to better condition the pet to the positives of care.



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Helpful Links
  • ​Our Fear Free Commitment to You and Your Pet
  • 10 Things That Make Fear Free Vet Visits Different
  • 10 Things Your Vet Team Should Know About Your Pet
  • How to Make the Trip to the Vet Hospital Fear Free
  • How to Manage a Fear Free Return Home
  • Preparing for the visit

HELPFUL INFO

OFFICE HOURS
Monday 8:00 am to 5:00 pm
Tuesday 8:00 am to 5:00 pm
Wednesday 8:00 am to 5:00 pm
Thursday 8:00 am to 5:00 pm
Friday 8:00 am to 5:00 pm
Saturday Closed
Sunday
 ​Closed

CONTACT US & DIRECTIONS
EMERGENCY INFO
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Get In Touch

VANGUARD VETERINARY HOSPITAL
1995 Juniper Lake Rd.
West End, NC 27376
Phone (910) 420-2902
Fax (910) 420-2847

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  • Home
  • About
    • Our Story - AAHA Accredited
    • Our Team
    • Our Facilities
    • Fear Free Care
  • Services
    • Wellness Exams
    • Dentistry
    • Ultrasound
    • Laparoscopy
    • Therapy Laser
    • Rehabilitation
    • Anesthesia
    • Working Dog Medicine
    • Endoscopy
    • Chiropractic
    • Acupuncture
    • Canine Massage
    • PennHip and OFA
    • Pet Health Certificates
  • Forms & Resources
    • Vets First Choice Online Pet Store
    • PetDesk & CareCredit
    • Veterinary Referral Form
    • New Client Form
    • Pre-Visit Questionnaire
    • Hiring Application
    • Book Appointment
  • Emergency Info
  • Contact Us & Directions
  • Blog